Return Policy:
Custom items can not be returned, any non-custom stock item can be returned with a 25% restocking fee, as long as, the item is returned within 15 days and is returned within its original packaging. The Customer is also responsible to pay the shipping cost to return the item. Once the item is received and clears inspection you will receive a refund within 2-3 business days. All return packages must be shipped to our return department having the address - Solano Mobility & Accessibility tm 135 Woodworth Avenue Yonkers N.Y. 10701. Please obtain the RMA from our customer service department (800-986-5091) and clearly write said number on the outside of the box(es) for identification purposes.
Privacy Policy:
We will not share your information with anyone or any organization.
Terms and Conditions:
Once we are paid in full for your product/service pursuant to your order we will ship and or install the respective product.
Frequently Asked Questions:
If I receive a product and it is damaged how can I obtain a replacement? Please call our customer service department (800) 986-5091 and they will arrange for a replacement!
If my product is not functioning how do I obtain service? Please call our customer service department (800) 986-5091 and they will assist you with technical and warranty support!
If I need to order additional accessories or parts for my product after the original order was received how can I order those items? Please call customer service (800) 986-5091 to order the additional accessories or parts, and they will be shipped to you within a few days providing the items are in stock!
